Terms of Service, Privacy & Operational Policies

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1. Information We Collect

When you use our website, submit a transportation request, complete a contact or booking form, or communicate with us, we may collect information such as:

• Your name

• Email address

• Phone number

• Pickup and drop-off locations

• Travel dates and times

• Number of passengers

• Transportation preferences

• Trip-related information

• Information you provide when contacting us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, device information, referring website, pages viewed, and general website activity.

2. How We Use Your Information

We may use the information we collect to:

• Respond to transportation requests and inquiries

• Arrange and provide transportation services

• Confirm and manage reservations

• Communicate with students, parents, and customers

• Provide trip-related updates and notifications

• Improve our website, services, and customer experience

• Analyze website traffic and usage

• Protect our website, customers, and business

• Comply with applicable legal and regulatory requirements

3. Transportation Information

Information you provide about your transportation needs, including pickup locations, destinations, travel dates, and passenger details, may be used by Campus Cruiser Connections and authorized transportation personnel as necessary to coordinate and provide your requested service.

We use this information only as reasonably necessary to manage transportation and related communications.

4. SMS Communications

When you provide your phone number and opt in to receive text messages, you may receive SMS communications related to your transportation service, including reservation information, driver information, pickup instructions, meeting locations, updates, and other service-related notifications.

Where permitted and where you have provided the appropriate consent, we may also send promotional or marketing messages.

You may opt out of marketing SMS messages at any time by following the instructions included in the message or by replying STOP.

Message and data rates may apply depending on your mobile carrier.

Opting out of promotional messages does not necessarily prevent you from receiving important service-related communications associated with a transportation reservation or request.

5. How We Use SMS Information

Phone numbers and related communication information may be used to:

• Send transportation-related updates

• Provide driver and pickup information

• Communicate reservation changes

• Send service notifications

• Respond to customer inquiries

• Send promotional communications when appropriate consent has been provided

6. Information Sharing

Campus Cruiser Connections does not sell or rent your personal information.

We may share information when reasonably necessary to:

• Provide or coordinate requested transportation services

• Communicate with authorized drivers or transportation personnel

• Operate our website and business

• Use service providers that assist with website, communication, booking, analytics, or other business functions

• Comply with legal requirements

• Protect our customers, business, property, or safety

• Prevent fraud, abuse, or security threats

7. Third-Party Services

Our website may use third-party services to support website hosting, analytics, communications, forms, booking, advertising, mapping, payment processing, or other business functions.

These third parties may collect or process information according to their own privacy policies and terms.

Campus Cruiser Connections is not responsible for the privacy practices of third-party websites or services that we do not control.

8. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, measure website performance, and support marketing or analytics activities.

Cookies may collect information such as browser type, pages visited, general website activity, and other technical information.

You may be able to manage or disable cookies through your web browser or available website settings. Disabling certain cookies may affect some website functionality.

9. Analytics

We may use website analytics services to understand how visitors interact with our website and to improve our content, website experience, and services.

Analytics providers may collect information such as device type, browser information, approximate location, pages visited, traffic sources, and website interactions.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, or services.

These third-party websites operate independently from Campus Cruiser Connections and may have their own privacy policies and terms. We encourage you to review the privacy policies of third-party websites before providing personal information.

11. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, electronic communication, or online data transmission can be guaranteed to be completely secure.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.

You may also choose not to provide certain information. However, some information may be necessary for us to process a transportation request or provide specific services.

You may also opt out of promotional communications by following the unsubscribe or opt-out instructions provided in those communications.

13. Children's Privacy

Campus Cruiser Connections is designed primarily for college students, parents, families, and other customers arranging transportation services.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child under 13 has provided personal information through our website, please contact us so we can review and address the information appropriately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.

When we make changes, the revised policy will be posted on this page with an updated Last Updated date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us through the contact information provided on the Campus Cruiser Connections website.

Campus Cruiser Connections
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Website: https://www.campuscruiserconnections.com/